Grow Tech Info – Digital Marketing Agency in Delhi

Effective Date: [Insert Date]
Website: https://growtechinfo.com/
Phone: 8448306051
Email: info@growtechinfo.com

At Grow Tech Info, we value clarity and fairness. This Cancellation & Refund Policy explains how cancellations and refund requests are handled when you purchase our digital marketing services.

🛑 1. Cancellation Policy

You may request to cancel your service by contacting us in writing via email at info@growtechinfo.com or by calling 8448306051.

Cancellation Terms:

• Cancellation requests must be submitted in writing and acknowledged by us to be officially accepted.

• For one-time project services, you may cancel before we begin work on your project. Work is considered started once strategy planning, design, research, or campaign setup begins.

• For monthly services (like SEO, PPC, social media marketing retainer plans), cancellations must be requested at least 30 days before the next billing cycle.

• If a cancellation is not received before the billing deadline, you may be charged for the next billing cycle.

Your cancellation request will be confirmed in writing once processed.

💰 2. Refund Policy

Because digital marketing services involve strategy, planning, setup, and dedicated expert work, refunds are generally not provided once services have begun.

Refund Guidelines:

• Services involving strategy, execution, and ongoing work (like SEO, SEM, Social Media Management, Content Marketing, Web Design, etc.) are non-refundable once work has commenced.

• Refund requests based solely on performance outcomes (such as rankings, traffic, or leads) cannot be granted, since results depend on external factors like search engine algorithms, competition, and market conditions which are beyond our control.

• For monthly retainers, ongoing services continue until the end of the current paid period; refunds for the current period will not be issued.

Exceptions Considered:

• Duplicate payments

• Technical billing errors
  These cases will be reviewed individually and any approved refunds will be processed back to the original payment source.

🗂️ 3. Timing & Processing

If a refund is approved (in rare eligible cases):

• It will be processed within 7–14 business days.

• The refunded amount will be credited to the original payment method.

📌 Important Notes

• No refunds due to lack of results: As with standard digital marketing industry practices, we do not guarantee specific rankings or outcomes. Refund decisions are therefore not based on performance benchmarks.

• Third-party costs (e.g., advertising spend, tools, hosting fees, domain registration) are non-refundable.

• Requests must include:

  • Full name

  • Company name (if applicable)

  • Invoice/Order details

  • Reason for cancellation/refund request

🤝 Our Commitment to Fairness

We strive to work with transparency and integrity. Our team will always:

• Inform you about service start and progress

• Communicate billing and cancellation timelines

• Respond to cancellation and refund requests promptly

We encourage clients to reach out first for clarification before completing cancellation, so we can address any concerns.

📞 Contact Us

If you have questions or need assistance with cancellation or refunds, please contact:

📍 Grow Tech Info
🌐 Website: https://growtechinfo.com/
☎️ Phone: 8448306051
📧 Email: info@growtechinfo.com